True North Kansas may be referred to herein as “TNK,” “WE” OR “US,” whether in uppercase, lowercase, or a combination.
INFORMATION COLLECTION AND USE
You can generally visit an TNK Platform without revealing any personally identifiable information about Yourself. However, in certain sections of an TNK Platform and when You use our Services, including as a subscriber, we may invite You to contact us with questions or comments or request information, provide or upload documents and other Content (for example, links to Your blog), contact us with feedback, participate in surveys, questionnaires, or contests, recommend or rate Content, or complete a registration form. Due to the nature of some of these activities, we may collect personally identifiable information that You submit, such as Your email address, credit card information, gender, school, photo, age, phone number, postal address, city, and occupation. We may also collect additional personally identifiable information that You voluntarily include in Your profile or Your blog or transmit with Your communications to us.
If You are a registered user,
You may be able to send a request to add friends to Your network and send them messages and we may collect their personally identifiable information that You use to contact them and other users may be able to view who has posted (for registered users), recommended, or rated certain Content or documents and may be able to comment on or rate the documents and other Content You have posted to the Site (if they are registered users). Additionally, other users may be able to view information about the documents You have posted, such as the most recently posted documents and highest rated documents and we and other users may modify the tags or categories of the documents and other Content You have posted to an TNK Platform (which will be associated with Your username if You are a registered user).
We may use Your personally identifiable information to register You to use an TNK Platform or and Services; to deliver certain services; to provide notices regarding services or documents You have purchased or licensed; to verify Your authority to enter or utilize an TNK Platform or Service; to improve the Content and general administration of an TNK Platform and our Services and display targeted advertising on or through an TNK Platform; and to contact You, including by email or telephone. We may use Your email address, physical address, telephone number, and TNK messaging system to contact You, without further consent, for administrative communications, to address copyright infringement or defamation or other violations, or to contact You regarding Your membership, subscription, or any Content that You have posted to or downloaded from the Site. Users will receive TNK registration emails when they register, Ask or Ask TNK personnel will receive communications relating to Your questions or request, Users may receive updates and notices about questions they are asking or answering, other posts, Your accounts, and new features and policies; these communications are considered part and parcel of Your service and You may not be able to opt out of them.
TNK may contact You about new services, special offers, promotions, and third-party / affiliate offers, and will include in any such emails an opt-out link by which You can opt out of receiving such emails. Our customer care and other departments may contact You and referral participants to attempt to address Your satisfaction with surveys and/or to ask how we can improve. TNK or its agents may contact You, including by telephone or email, including after Your TNK account has terminated or expired, and Your agreement to the Terms constitutes Your request that TNK contact and communicate with You, including by traditional mail, private courier, telephone (land and mobile), email, texts, or through social media such as Facebook, Twitter, Google+, YouTube, Vimeo, and various blogs.
We may use and disclose Your information if we believe, in good faith, that it is appropriate or necessary to take precautions against liability; to protect TNK from fraudulent, abusive, or unlawful uses; to investigate and defend ourselves against third-party claims or allegations; to assist government enforcement agencies; to protect the security or integrity of an TNK Platform; or to protect the rights, property, or personal safety of TNK, our Users, or others. We may disclose User information to affiliated companies or other businesses or persons to provide website hosting, maintenance, and security services; fulfill orders; conduct data analysis and create reports; offer certain functionality; and assist us in improving the TNK Platforms and Services, and in creating new services and features.
TNK recognizes the privacy interests of children and we encourage parents and guardians to take an active role in their children’s online activities and interests. No TNK Platform is intended for children under the age of 13. TNK does not target its Services or Platforms to children under 13. TNK does not knowingly collect personally identifiable information from children under the age of 13. IF YOU ARE UNDER 13 YEARS OF AGE, PLEASE DO NOT USE OR ACCESS ANY TNK PLATFORM AT ANY TIME OR IN ANY MANNER. IF TNK LEARNS THAT PERSONALLY-IDENTIFIABLE INFORMATION OF PERSONS LESS THAN 13 YEARS OF AGE HAS BEEN COLLECTED ON OR THROUGH AN TNK PLATFORM, TNK WILL TAKE THE APPROPRIATE STEPS TO DELETE THIS INFORMATION.
IF YOU ARE THE PARENT OR LEGAL GUARDIAN OF A CHILD THE AGE OF 13 WHO HAS BECOME AN TNK SUBSCRIBER, THEN PLEASE CONTACT TNK AT firstname.lastname@example.org TO HAVE THAT CHILD’S ACCOUNT TERMINATED AND INFORMATION DELETED.
THE FOLLOWING ARE SOME RESOURCES THAT MAY HELP PARENTS AND LEGAL GUARDIANS IN MONITORING AND LIMITING YOUR CHILDREN’S ACCESS TO CERTAIN TYPES OF MATERIAL ON THE INTERNET. WHILE TNK DOES NOT ENDORSE THESE SITES, SERVICES, OR PRODUCTS, AND DISCLAIMS ANY RESPONSIBILITY IN CONNECTION WITH THEM, WE PROVIDE INFORMATION ABOUT THEM AS A PUBLIC SERVICE.
OnGuard Online, maintained by the Federal Trade Commission.
The Child Safety Network
COOKIES, PIXELS, AND WEB BEACONS
When You use or access an TNK Platform, we may use small text files containing a string of alphanumeric characters called cookies to improve overall Site experience, among other things. A cookie is a piece of data stored on the user’s hard drive or browser containing information about the user. Information from cookies alone generally do not provide us with information to personally identify You. TNK may use both session cookies and persistent cookies. A session cookie generally disappears after You close Your browser. A persistent cookie remains after You close Your browser and may be used by Your browser on subsequent visits to an TNK Platform or other web sites. Persistent cookies can generally be removed by You. Please review Your web browser “Help” file to learn the proper way to modify Your cookie settings and to remove cookies. We may also use pixels or web beacons on our Platform and in emails that we send to You. (see, e.g., Web Beacons.) We may collect information regarding Your activity on a particular web-page, pages visited, searches performed, documents and profiles viewed, documents downloaded, documents uploaded, reviews, and comments made.
AUTOMATICALLY COLLECTED INFORMATION
When You access an TNK Platform or open one of our HTML emails, we may automatically record certain information from You or Your system by using different types of tracking technology, including server logs. This “automatically” information may include Internet Protocol address (“IP Address”), a unique device or user ID, version of software installed, system type, browser used, the Content and pages that You access on or through an TNK Platform, the dates and times that You visit an TNK Platform, documents and other Content that You searched for, viewed, uploaded, downloaded, printed, emailed, saved, the documents You have started to complete or did complete using ALL Complete (aka TNK Custom Documents), messages sent to and received from TNK and other TNK users using the TNK messaging system, as well as any questions you might have asked and answers you might have received using the ASK or ASK TNK Service, as well as advertisements that You moused over or clicked on, and information from Your Facebook account that You make publicly available, which is provided to us by Facebook via the Facebook application programming interface (“API”). Like most websites, our servers automatically record the page requests made when You visit our TNK Platform sites. These “server logs” typically include Your web request, Internet Protocol address, browser type, browser language, the date and time of Your request, and one or more cookies that may uniquely identify Your browser.
An TNK Platform may track the total number of visitors to an TNK Platform, the number of visitors to each page of an TNK Platform, browser or device type, and IP addresses, and we may analyze this data for trends and statistics in the aggregate, but such information will be maintained, used, and disclosed in aggregate form only and it will not contain personally identifiable information. We may use such aggregate information to analyze trends, administer an TNK Platform, track users’ movement, and gather broad demographic information for aggregate use.
We may provide Your personally identifiable information and the data generated by cookies, web beacons, logs, and the aggregate information to the vendors and service agencies that we may engage to assist us in providing our Platforms, Services, advertising, and any other product and/or service to You. Such third-party entities may be obligated to use Your personally identifiable information to provide the services to us. We will disclose Your personally identifiable information if we reasonably believe we are required to do so by law, regulation or in cooperation with any governmental investigation, including upon receipt of what we believe may be a valid subpoena, whether issued by a Court that has jurisdiction over TNK or not. (Please note that TNK reserves the absolute right to assert that only the Federal District Court of the Central District of California, and the Los Angeles County Superior Court have jurisdiction over TNK, and subpoenas from outside these two jurisdictions must be “domesticated,” though we are not obligated to do so.) We will not sell Your personally identifiable information to any company or organization; however, we may transfer Your personally identifiable information to a successor entity upon a merger, consolidation, or other corporate reorganization in which TNK participates or to a purchaser of all or substantially all of TNK’s assets to which an TNK Platform or Service relates.
When You create an TNK account, some information about Your account and Your account activity may be provided to other TNK users. This may include the date You opened Your account, the date You last logged into Your account, Your age (if You choose to make it public), and the number of documents You have downloaded and, what You have downloaded and uploaded, and what You have viewed, and TNK may view the Content of those documents.
Your TNK account name, not Your email address, may be displayed to other users when You engage in certain activities on an TNK Platform. Other users may be able to contact You by using the TNK messaging system or by commenting on an TNK Platform.
Any documents that You submit may be redistributed through the internet and other media channels and may be viewed by other TNK users or the general public.
You may also choose to add personal information, which may include Your name, gender, profile picture, or other details, such as company name and Your job title, that may be visible to other users on Your TNK account page. We may provide Your company name and Your job title (if You elected to complete those sections of Your user profile) to third-parties, such as advertising networks and other companies.
LINKS TO THIRD-PARTY SITES/OPT-OUT FOR NON-PII COLLECTION FOR NETWORK SERVICES
We use third-party advertising companies and advertising networks to serve advertisements to You on our behalf when You visit our Website, and to optimize advertisements. These, and other companies may use information (typically not including Your name, address, email address, or telephone number, but sometimes including Your company name and job title gathered from Your TNK profile information) about Your visits to an TNK Platform and other Websites in order to provide advertisements about goods and services of interest to You, as well as to provide us with information that is intended to make our Platforms and Services better, and for other business reasons. They, or we, may do this by using cookies, pixels, and web beacons, among other things.
Although we may attempt to contractually limit what third-party advertising companies and networks do, we have no ability to monitor or control what they do. In the past, some advertising companies and networks have been sued for allegedly using what are called “local shared objects” or “re-spawning cookies” (including by using Adobe® flash cookies). Although we attempt to contractually require that these companies shall always allow the end-user (You) to easily and completely uninstall any means of tracking the end-user without regenerating the means of such tracking, we cannot assure that this will occur and, therefore, You consent to these types of practices. If You would like more information about what many advertising companies and advertising networks do and to know some of Your choices about not having this information used by the companies that are member of the Network Advertising Initiative, please visit Network Advertising Initiative. We cannot assure that all of our third-party advertising companies and advertising networks are members of the Network Advertising Initiative, or that they comply with the policies of the Network Advertising Initiative.
We may employ procedural and technological security measures that are reasonably designed to help protect Your personally identifiable information from loss, unauthorized access, disclosure, alteration, or destruction. TNK may use encryption, password protection, and other security measures to help prevent unauthorized access to Your personally identifiable information. YOU ARE RESPONSIBLE FOR MAINTAINING THE SECRECY OF YOUR UNIQUE PASSWORD AND ACCOUNT INFORMATION AT ALL TIMES. WE CANNOT, HOWEVER, ENSURE OR WARRANT THE SECURITY OF ANY INFORMATION YOU TRANSMIT TO US, AND YOU DO SO AT YOUR OWN RISK. ONCE WE RECEIVE YOUR TRANSMISSION OF INFORMATION, WE MAKE COMMERCIALLY REASONABLE EFFORTS TO ENSURE THE SECURITY OF OUR SYSTEMS. HOWEVER, PLEASE NOTE THAT THIS IS NOT A GUARANTEE THAT SUCH INFORMATION MAY NOT BE ACCESSED, DISCLOSED, ALTERED, OR DESTROYED BY BREACH OF ANY OF OUR PHYSICAL, TECHNICAL, OR MANAGERIAL SAFEGUARDS. IF WE LEARN OF A SECURITY SYSTEMS BREACH, THEN WE MAY ATTEMPT TO NOTIFY YOU ELECTRONICALLY SO THAT YOU CAN TAKE APPROPRIATE PROTECTIVE STEPS. WE MAY POST A NOTICE ON AN TNK PLATFORM IF A SECURITY BREACH OCCURS. DEPENDING ON WHERE YOU LIVE, YOU MAY HAVE A LEGAL RIGHT TO RECEIVE NOTICE OF A SECURITY BREACH IN WRITING.
NOTICE TO EUROPEAN USERS
CORRECTION/UPDATING PERSONALLY IDENTIFIABLE INFORMATION
TNK provides You with the ability to review, correct, and delete any of Your user profile. Information You post in other areas of an TNK Platform cannot be deleted. If You wish to review or correct any profile information You have provided to us, You may submit a request to us at the contact email below or access Your account online.
The following TNK businesses and processes comply with the U.S.-EU Safe Harbor Framework and the U.S.-Swiss Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries and Switzerland.
EMAIL OPT-OUT / UNSUBSCRIBE
TNK may contact You for a variety of reasons, including about new services, special offers, promotions, and third-party / affiliate offers, and will attempt to always include in any such emails an opt-out link by which You can opt out of receiving such emails. You have several methods to opt-out from the TNK mailing list: (1) Click on the unsubscribe URL provided near the bottom of the footer found in the TNK email you received, (2) Send an email from the email address where you receive emails from us to email@example.com, with “Unsubscribe” in the subject line, (3) revise your marketing contact preferences after logging in and going to the TNK MyAccount area. Following receipt of Your request, TNK will endeavor to honor Your request within 10 days.